1. Can I use deals or discounts when buying the products for the checkup?
You can use only the offers that don’t need a promo code.
2. I can’t do a checkup at the given time. What do I have to do?
Inform Emma Jones that you want to do the checkup at a different time.
3. Can I add something else to the checkup order?
You can add any product.
4. What pizza do I need to order for the checkup?
The product that you need to order will be specified in the Facebook message. For the delivery checkup, it is always a 35 cm pizza and for dine-in, you can choose pizza of any size and a small coffee.
5. How can I take a picture of the dining room without being revealed by the staff?
Take pictures of the dining room after you get the order..
Don’t attract too much attention.
A mystery shopper can make only one inspection a month. So, the staff will not remember you.
6. What do I need to do if the coffee machine is broken?
If the coffee machine doesn’t work, you should order 0.2 tea and leave a note about it in the comments to the form.
7. How much money do I have to spend to do the inspection?
The prices of the products are available at the Dodo Pizza websites of our country.
8. I want to check delivery, but my address is not in the delivery zone. Can I order to the address that is in the zone, drive there and take the order?
No, you can’t. When doing a delivery checkup, you are supposed to order to a particular address within the delivery zone. Takeaway order is not an option either.
9. What should I do if the product is really bad?
If you get a bad product, you should take pictures according to the instructions. Don’t send them to the store anywhere else.