Mystery shoppers acting as ordinary customers place orders and pay with their money. After submitting the report we compensate for the expenses rate with Dodo money at a double.
Dodo money is a virtual currency that can be used to pay for orders on the website. 1 unit of Dodo money equals 1 unit of local currency (dollar, leu or euro).
Payments are made on Wednesdays before 18:00. To get the payment you must be registered on the website.
Don’t perform inspection without prior confirmation from Irina Romanova. We don’t accept them.
Dodo money are transferred
There are few pizzerias that can maintain consistent quality. We know places where quality of dough, final product and service depend solely on the talent of the staff. This doesn’t guarantee that in different pizzerias of one brand you will enjoy equally high quality. In such circumstances pizza is like a lottery. We do our best to ensure consistent quality throughout the entire chain and apart from the staff’s talents we place great emphasis on diligent observation of standards and formulas. In this we rely on meticulous monitoring on all levels.
Mystery shoppers’ function is to look for and pinpoint violations. They come to pizzerias or order delivery to test quality of product and service.
Every week a jury of experts reviews pictures submitted by mystery shoppers. Pizzeria performance is evaluated on the basis of 118 criteria which range from cashiers’ friendliness to color and width of the pizza edge. Every week each pizzeria receives a score on a 0—100 scale. The best pizzerias get bonuses and others get assistance and advice on how to improve. Pizzerias with persisting low scores run the risk of being withdrawn from the chain.